Service Technician - Oil Tech

Restaurant Technologies, Inc.
Canton, MI Full Time
POSTED ON 1/20/2023 CLOSED ON 1/27/2023

What are the responsibilities and job description for the Service Technician - Oil Tech position at Restaurant Technologies, Inc.?

Service Technician I Accountabilities: Responsible for installing and maintaining our products in a safe, timely, and accurate manner. Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc. Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP. Maintain proper parts and supply levels in company service vehicles and proper paperwork standards. Communicate with customers to ensure product performance meets customer’s expectations. Efficiently and professionally service customers’ needs, training and coaching them on the system as needed. Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out) Position may include night installation work; schedule will vary based on customer demand & install schedule. Delivery Service Driver I Accountabilities: Comply with internal process and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP. Maintain a safe and clean Commercial Driver’s License. Provide deliveries and pickups by loading and unloading trucks by pulling hoses and attaching to fill stations and checking tanks inside of customer locations. Verifying Log information and entering all data into iPhone applications to include hours of service, and customer invoicing. Communicate with customers to ensure performance is up to standards and the customer’s expectations. Efficiently and professionally service customers’ needs and train them on the system as needed. Ensure there are no oil outs and effectively track and report each customer stop. EQUAL OPPORTUNITY EMPLOYER Restaurant Technologies is committed to providing a work environment that is free from discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons, and to prohibit discrimination in employment. As a critical part of our culture of respect, we strictly prohibit any discrimination or harassment based on gender, age, race, color, religion, sexual orientation, gender identity, mental or physical disability, ancestry, pregnancy, national origin, and any other status protected by law. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact us by email at askHR@rti-inc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. You may also contact us at 1-888-796-4997 if you wish to speak with a resource regarding a reasonable accommodation request. NEXT STEPS Thank you for your interest in a position with Restaurant Technologies. The next step is to submit your application. This process will take an average of 20 minutes to complete. We look forward to connecting with you! Not ready to apply just yet? Please like us on Facebook or follow us on Twitter and LinkedIn to stay connected! WHO WE ARE Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 20,000 existing accounts we are an established, profitable mid -sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 42 metropolitan markets. OUR CULTURE At Restaurant Technologies, we’ve cultivated an award winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on the list of Minnesota’s Fastest Growing Companies. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. OUR CUSTOMERS We serve the leaders in the food service industry which include -McDonald's, Burger King, Jack in the Box, Albertsons, White Castle, KFC, Carrabba's, Applebee's, Chili's, and leading independent restaurants. Restaurant Technologies is the leading provider of innovative and environmentally sound cooking oil management and back-of-house hood and flue cleaning solutions, serving over 25,000 satisfied customers. Join our award winning workplace, where a fast pace and rapid growth are balanced by a flexible and support environment to drive team members to succeed every day. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S.. Currently serving over 40 metropolitan markets. Curious about working here? Click on the links below Drivers: Day in the life Service Technicians: Day in the life
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