General Manager - Columbus, OH

Looking to join one of the fastest growing organizations in crossdock and last mile space? Apply today for Retail Direct's General Manager, Last Mile & Crossdock Facility

Job Description

• Manages various operations and supports functions of the facility. Ensures goals are achieved resulting in the efficient and high quality receiving and shipping of store orders.
• Coordinates and manages the flow of merchandise including the unloading, checking in and detailing of merchandise.
• Monitors, assesses, manages and makes recommendations to key productivity indicators, such as financial, productivity, service and people goals in order to reduce and control costs. Immediately analyzes and resolves flow interruptions to the dock and away from the dock.
• Establishes and monitors the daily schedule and priorities and ensures priorities are adhered to and resources are utilized properly to control costs in order to meet customer needs. Ensures accuracy, housekeeping, merchandise damage minimization and safety through monitoring and enforcement of company requirements.
• Manages the development, implementation and administration of operational policies, programs and systems within functional areas. Establishes methods and procedures for departmental work activities, identifies and resolves operational problems, and communicates expertise and approvals concerning departmental activities.
• Manages the hiring, orientating, evaluation, recommendation in pay increase processes and development of associates. Carries out disciplinary actions or recommends termination of employment as appropriate. Shares and provides appropriate information and anticipates information needs of all distribution center associates in accordance with company quality and communication time schedule requirements. Prepares various statistics and reports including monitoring of vendor and carrier compliance to established procedures, number of trailers at distribution center, amount of merchandise that was unloaded to endure optimum merchandise flow. Develops and assesses appropriate procedures for processing merchandise, with a focus on high quality work processes. Helps determine staffing needs for optimum operations. Ability to physically access all areas of working environment that he/she is responsible for to observe operations, observe associates, instruct in methods of operation, and assess needs. Establishes sound process improvement initiatives that drive year over year improvement.
• Oversees recruiting for local contract delivery teams.
• Manages daily route planning and execution.

Minimum Requirements

• At least five (5) years of management experience in a warehouse or distribution environment.
• At least (1) year last mile home delivery experience
• Computer applications using MS office and Excel.
• Computer applications experience or warehouse operating system desired. Working knowledge of warehouse/mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
• Excellent supervisory skills.
• Excellent customer service skills.
• Excellent analytical and mathematical skills Other.
• Must be able to work in varying facility conditions. Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Job Type: Full-time

Pay: $85,000 to $100,000 per year