Social Services Coordinator

There is an immediate opening for a full-time, 40 hours a week, Social Service Coordinator split between 2 older adult residential communities; Village Gardens a 40-unit older adult residential community and Village Pointe a 60-unit older adult residential community. The communities are located in Norfolk, VA.

JOB SUMMARY:

• Assess and identify residents in need of services and coordinate delivery of services.
• Establish and maintain linkages with service providers in the community.
• Develop & maintain ongoing educational health & wellness programs for residents.
• Develop and maintain a comprehensive list of available community resources for residents.
• Serves as resident advocate and teaches residents to advocate for themselves.
• Serves as a liaison to community agencies, network with community providers, and seek out new services available to residents.
• Maintain positive relationships with fellow residents to ensure that communication between residents and community service providers is open and effective.
• Serves as advocate/liaison with management, other departments of the housing facility, including outside agencies who provide social services, health benefits, training and other services for seniors to Age in Place.
• Assist with providing information and referrals for crisis intervention and conflict resolution.
• Monitor resident referrals with agencies.
• Maintain accurate and up-to-date records to include daily and monthly reports.
• Maintain resident files in compliance with HUD requirements.
• Other duties as assigned.

KNOWLEDGE & SKILLS:

• Working Knowledge of supportive services and community resources.
• Ability to advocate and problem solve.
• Must uphold ethical standards and client confidentiality.
• Must work well with population served, staff and partners.
• Ability to work with limited supervision.
• Excellent communication skills; written and verbal.
• Excellent time management skills
• Proficient in Microsoft 365: Word, Excel, PowerPoint & Outlook

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Social Work, Gerontology, Human Services, Psychology or Sociology preferred.
• Candidates with appropriate work experience will be considered.
• Experience working with a diverse group of seniors and disabled a plus.