What are the responsibilities and job description for the Consultant position at Rettie & Co?
Key details
Job Title :
Rural Property ConsultantLocation : Flexible - either Berwick or Melrose officeDepartment : Rural Asset ManagementReports to : Associate Director
What we offer
Competitive salary and discretional bonus37.5 hours per week26 days annual leave (increasing by 1 day per year up to 5 years) and 7 bank holiday leave daysPrivate health insurance and cash planReferral scheme
Key requirements
EssentialDriving licenceFully IT literate & proficient in the use of IT systems including MS Word, Excel & OutlookStrong written & verbal communication / numeracy / data analysing skillsStrong negotiation, organisation and influencing skillsDesirable
About the role
The main aim of the Rural Asset Management Team is to ensure an exceptional standard of customer service is provided to all potential and actual customers.
We're looking for a Rural Property Consultant to join our growing team, based out of either our Melrose or Berwick office.
The successful candidate can expect to provide administrative support in relation to a variety of dynamic services and activities such as farm and estate management, energy and renewables, and agricultural projects.
You'll have excellent communication and relationship-building skills both face to face, on the phone and via email and are experienced at developing customer relationships and identifying and understanding the needs of potential customers.
Competencies
Customer focusedCommunicationCollaborationProblem-solvingPositive mindsetPlanning and organising
How to applyAbout youKey responsibilities
Delivering exceptional serviceResponsible for meeting and exceeding your personal targets and contributing proactively to the team's targetsResponsible for adhering to agreed systems and processes, specifically :
Building relationships with customers through regular phone contactPromotion of services across the Rettie group to generate valuations for own / other teamsBe the first point of contact for all inbound enquiries (email, phone and in-person), qualifying customer requirements in detail and recording this information accurately in ReapitArrange viewings and valuationsTrained on sales database (Reapit) and proactively uses the relevant database functionality and reporting featuresRecording accurate and detailed customer information to build a database of future potential sellers and buyersContributing content for the social media profile of the branch using relevant platformsGenerating positive customer reviews profile for the branch (Google Reviews etc.
Responsible for ensuring the accuracy of data input by yourself into Reapit, therefore ensuring the accuracy of management accounts and management reportingTakes a proactive approach to continuous personal development, actively seeking opportunities to develop skills and capabilities required for the role
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Last updated : 2024-04-08