What are the responsibilities and job description for the Agile Master - PMO position at Revel IT?
Job Details
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Our Greenville, SC client has a contract opportunity for a Agile Master - PMO.
Position Summary:
Must have:
Nice to have:
WFH or Onsite:
Position Purpose/Scope:
Position Responsibilities/Accountabilities:
Education:
Experience:
Licenses and/or Certifications:
Knowledge/Skills/Abilities:
To Apply for this Job Click Here
Our Greenville, SC client has a contract opportunity for a Agile Master - PMO.
Position Summary:
- Supplier that provides software development roles to the region (Spartanburg, Ohio, New Jersey).
- They are a customer service team in some of the activities for software development.
- This person needs to be familiar with software development and Agile practices.
- They are the quality check.
- This person is a representative and are listening in on the engagements to identify problems early or provide coaching or provide best practices for software development teams.
- They are services the feature team leads within Client with the roles we have provided.
- They are looking to make sure they have no road blocks for systems or hardware issues.
- If person identifies coaching requirements they provide this.
- Anything from web development (front end to back end) to cloud technologies.
- They don't need to know the software but need to have been feature team lead, scrum master or technical business analyst in the past to qualify for this role.
- They must be very familiar with working with software development teams.
- The more software they know the better but it's not software specific.
- This person is the knows how software development teams work and the basic flow of information and have the high level understanding.
- This person will dig down to root cause and help problem solve.
- The person understands at a high enough level where they can support.
- The personality is very important as you have to be able to be in the middle between supplier and regional customers that are consuming the supplier service.
- This person has to be level headed.
- You are also communicating with resources from Brazil.
Must have:
- Must have previous experience as Feature team lead, scrum master or technical business analyst.
- Must have experience working with software team experience.
- Must have Agile practice experience and worked in Agile environment.
- Jira and Confluence experience would be required.
- Someone who understands customer service.
Nice to have:
- If they have supplier steering experience that would be a plus.
- Any type of customer service experience is helpful.
- Portuguese language skills would be wonderful but not required.
WFH or Onsite:
- Onsite working required - 2 days a week onsite but subject to change (must be local or willing to relocate) Travel: 1-2 trips per year at most to either New Jersey or Ohio (not longer than a week at time)
Position Purpose/Scope:
- Applies the agreed core elements of the Agile working model within the Feature Team towards the Feature Teams and the Product Owner.
- Facilitates the delivery and support of the development portion of projects/programs within specified functional area(s).
- Coordinates and takes the lead role for the technical/functional development and support of IT applications in his/her area of responsibility.
- Coordinates all development aspects including reports, interfaces, conversion programs, database design and creation, enhancements and may also include SAP Portal development, ABAP, SAP UI5/Fiori, and JAVA web- dynpro.
- Provides accurate estimates based on design documents, including data mapping, and interface models.
- Oversees the agreed core elements for the Project Management Office (PMO) within Material Management, Outbound Logistics and Launch Process areas.
Position Responsibilities/Accountabilities:
- Ensures adherence to the core elements of the agreed agile working model (e.g. Sprint reviews, Retrospectives) including organization, moderation and follow-up of Agile events.
- Coaches and supports feature teams regarding organization, effective working methods, moderation, methods and ensures the cooperation within the feature team.
- Eliminates impediments for feature teams, including management of an impediment backlog, if necessary.
- Supports the product owner in ensuring an effective distribution of backlog items across the teams (avoiding risks, ensuring knowledge transfer).
- Visualizes the performance of the teams with appropriate metrics and continuous improvement of collaboration to promote team efficiency.
- Identifies deficits (e.g. local optimization) and improvement requirements.
- Protects the feature team from unauthorized interruptions during a sprint.
- Oversees the flow of information between the product owner and the feature teams.
- Provides project management support for product line projects, as well as ensuring client standards during all phases of the project.
- Monitors all elements of the projects (time, costs, quality, risks).
- Ensures IT project management Agile guidelines are being followed in the project.
- Ensures IT project documentation follows current client standards.
- Ensures IT project sites are kept up to date on status, with written documentation of defects and open issues.
- Ensures Jira and Confluence sites are up to date.
- Collaborates closely with the business to understand business requirements.
- Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of IT solutions.
- Provides support for difficult and complex system environments.
- Provides support, assistance, and training to users.
- Drives small to medium sized projects with planning, development and implementation of system solutions.
- Coordinates activities for multiple projects simultaneously.
- Utilizes ITPM Agile methodology effectively in performing all tasks.
- Meets with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
- Ensures compatibility and interoperability of in-house computing systems.
- Reviews and analyzes the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Creates systems models, specifications, diagrams and charts to provide direction to application developers.
- Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems.
- Conducts research on software products to justify recommendations and to support purchasing efforts.
- Performs other duties as assigned by Operations Supervisor.
Education:
- Bachelor's Degree in Information Technology or Computer Science or the equivalent of 4 years of professional experience in IT application development and support.
Experience:
- 3 years experience in a variety of Agile methodologies with competency for the specification and the adherence to the obligatory elements of the agreed agile working models
- 3 years experience in planning, analysis, design, testing, implementation, documenting and training of IT applications.
- 3 years experience in project management (small-to-medium size).
- 3 years experience working in a customer service orientated environment.
- 3 years experience working in a team-oriented, collaborative environment.
Licenses and/or Certifications:
- PMO certification
Knowledge/Skills/Abilities:
- 3 years of experience with IT governance and system development life cycle.
- Basic knowledge of business operations, preferably in the area of assigned responsibility.
- Basic knowledge of database, operating systems and IT relevant infrastructure environment.
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