Director, Ticket Sales & Service

Fort Collins, CO Full Time
POSTED ON 3/22/2024
REVELxp is the national market leading company in game day experiences and hospitality.

Our team, with beginnings in ISP Sports and 35 years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!

REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually. 

We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. 

REVELxp is currently looking for an experienced ticket sale, revenue-generating individual. As the General Manager of Colorado, you will oversee the sales team and sales associated with our Colorado State University partnership and report directly to the Senior Vice President of Ticketing. The ideal candidate will possess excellent interpersonal and communication skills, the ability to gather and synthesize key information and the ability to work effectively with a variety of colleagues across multiple levels and geographies.

DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:

Revenue Generation
  • Report to and work closely with SVP, ticketing on creation and execution of a business plan to lead office to overachievement of goals
  • Conceptualize and execute on day-to-day sales strategies that deliver revenue targets and maximize profit margins
  • Meet and exceed weekly/monthly/yearly activity and sales goals for ticketing business.
  • Develop and grow relationships with our partners and their accompanying fan communities (corporate partners, alumni associations, season ticket holders, community leaders, etc.) to generate new leads, referrals and sales channels
  • Develop and grow relationships with potential guests/clients in multiple markets engaging in both corporate and individual sales
  • Ability to develop and manage new marketing materials to grow the business
  • Responsible to be on-site for all hosted events; focusing on building relationships, securing referrals and growing overall sales & renewals
Operations
  • Leadership of all positions within office including roles focused on revenue, service and production
  • Oversee recruitment, hiring, onboarding, training and development of each staff position within office
  • Manage and improve current systems including but not limited to quality control, inventory oversight, process management, and P&L management across multiple partnerships and lines of business
  • Serve as the main liaison with CSU athletic department


Requirements
WHAT MAKES YOU A GREAT CANDIDATE?
  • Bachelor’s Degree or equivalent experience
  • Prior experience in a revenue-generating role, specifically in ticketing, sponsorships, hospitality, event and/or premium sales
  • Previous management or supervisory experience
  • Knowledge of sports and the excitement surrounding in-person events is a plus
  • Self-motivation that drives individual results while being a strong team player
  • Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude
  • Effectively communicate in verbal and written forms
  • Ability to manage and coach various levels of team members

REVELxp is an equal opportunity employer that values diversity. All employment is decided on the basis of qualifications, merit and business need. All candidates must be authorized to work in the United States and successfully pass a criminal background check.

Salary.com Estimation for Director, Ticket Sales & Service in Fort Collins, CO
$239,135 to $358,498
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