Office Manager

Summary:

We are seeking a proactive and organized Office Manager to oversee daily operations and manage a dynamic team. The ideal candidate will excel in multitasking, possess strong leadership qualities, and demonstrate a commitment to maintaining high standards in customer service, sales support, and administrative tasks.

Responsibilities:

• Manage and supervise a team responsible for handling a high volume of inbound calls, ensuring exceptional customer service standards are consistently met.
• Assist in sales and marketing activities to support service schedule growth, including customer outreach and relationship management.
• Coordinate administrative activities such as accounts receivable and payable, invoicing, and financial record-keeping.
• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Assist with payroll processing, budget tracking, and financial record-keeping.
• Ensure seamless daily operations by overseeing scheduling, task allocation, and workflow management.
• Monitor team performance and provide coaching and guidance to ensure targets and job functions are consistently met.
• Handle employee relations matters, including performance reviews, training, and disciplinary actions as needed.
• Collaborate with senior management to implement policies, procedures, and strategies to improve overall office productivity and customer satisfaction.
• Maintain a safe and secure working environment by enforcing company standards and procedures.

Requirements:

• Proven experience with 10 years in office management, preferably in a fast-paced environment with a focus on customer service and team leadership.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively.
• Excellent communication and interpersonal skills to interact effectively with customers, team members, and senior management.
• Proficiency in Microsoft Office Suite and experience with office management software (e.g., ERP systems, CRM software).
• Knowledge of financial processes such as accounts receivable, payable, and basic accounting principles.
• Ability to adapt quickly to changing priorities and maintain a positive attitude under pressure.
• Leadership qualities including coaching, mentoring, and motivating a diverse team.
• Bachelor’s degree in Business Administration or related field preferred, but not required with proven work experience.

Note:

The job description provided is intended to outline the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Experience:

• Microsoft Office: 5 years (Preferred)
• Administrative experience: 10 years (Preferred)

Ability to Relocate:

• Galt, CA 95632: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $35