Job Posting for Commercial Medium Duty Truck Service Manager at Reynolds Buick - GMC
At Reynolds Buick - GMC, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Salary
$80,000 - $200,000
Benefits
Medical, Dental, & Vision Insurance
401K Plan Match
PTO
Growth Opportunities
Paid Training
Responsibilities
Ensuring Service Department growth and profitability
Understanding and ensuring compliance with all vendor policies and warranty procedures
Reviewing and signing off on all Service Department outside purchases charged to the Service Department or a customer repair order
Reviewing open repair orders over 30 days to insure closure and payment
Reviewing C.O.D. repair orders to ensure the vehicle and keys are on premises
Maintaining high quality service repairs to minimize comebacks
Ensuring that all work is fairly and equally assigned
Investigating the progress of vehicle completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship and cleanliness.
Keeping abreast of all warranty policies and product changes to maintain effectiveness in this role
Reviewing random completed repair orders, noting technician comments, technician sign off, repair completion and road test completion
Maintaining a safe and clean work environment in all service areas
Seeking out and securing new service business
Qualifications
Must have commercial service management experience.
Minimum of eight years technical experience in the medium/heavy-duty truck industry is desired
College or Trade School education is desired, but not required
Must be customer-sensitive and able to listen, understand and communicate professionally with all customers, both external and internal
Maintain a high degree of product and technical knowledge
Must be a team player with a strong sense of commitment to the customer
Must be self-motivated and have good written and verbal communication skills
Must conduct oneself in a professional manner
Must be able to adjust to multiple demands and shifting priorities, and be responsive and flexible to best serve the issue at hand
Must have the ability to accept and react to change and lead others in a similar positive direction
Must have superior problem-solving skills to achieve a win-win solution
Must be able to understand, communicate, and evaluate all warranty guidelines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Commercial Medium Duty Truck Service Manager career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Commercial Medium Duty Truck Service Manager.
Click the checkbox next to the jobs that you are interested in.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Not the job you're looking for? Here are some other Commercial Medium Duty Truck Service Manager jobs in the West Covina, CA area that may be a better fit.
We don't have any other Commercial Medium Duty Truck Service Manager jobs in the West Covina, CA area right now.