Job Posting for Ag Service Technician at Reynolds Farm Equipment

The Reynolds Farm Equipment Ag Service Technician diagnoses and repairs complex heavy equipment, off road, construction, and lawn equipment for the customers and the dealership. This position helps create lifetime customers by being efficient and timely on repairs and diagnoses. Ag Service Technician provides clear communication on status of equipment repairs and inspections while being descriptive with work orders. The Ag Service Technician must practice confidentiality both in and out of dealership and maintain positive attitude while working to improve teamwork between all dealership personnel. Most importantly, perform all duties with honesty, integrity, and adherence to the Corporate Values. Featured Job Role: Ag Service Technician at Reynolds

Responsibilities:

Performs diagnostics, repairs, and inspections on John Deere equipment and technology in a timely and accurate manner
Maintains current knowledge of John Deere and competitive products
Maintains condition of vehicle and/or shop workstation, inventory, tools and equipment
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments in alignment with Reynolds and OSHA safety protocols and procedures
Completes all reports and forms required in conjunction with work assignments
Accountable for billable time and assigned work orders; responsible for complete and thorough documentation of diagnostics, quotes/inspections, and repairs performed on work orders
Mentors service student technicians or trainees
Promote and maintain positive attitude by positively affecting customers and employees
Reynolds will provide Comprehensive Web Based Training Courses through John Deere University

Requirements:

1 years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
Basic knowledge of data entry/keyboarding skills
Product knowledge of heavy and diesel equipment; off road; construction; equipment technology; etc.
Experience with mechanical, electrical, technology, and hydraulic systems used in off road, construction, lawn, and heavy equipment
Must have an adequate toolset to perform job responsibilities
Ability to use standard desktop load applications such as Microsoft Office, email, and internet functions
Unwavering commitment to confidentiality
Experience working in a fast-paced environment and working cooperatively in a team environment
Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures on machines of the technician’s specialty
Ability to use Service ADVISOR™ and other computer software based diagnostic repair tools preferred
Ability to operate vehicles, tools, and equipment used for diagnostic purposes
Proficient oral and written communication skills; clear and concise communication
Ability to lift at least 75 lbs. repeatedly
Basic Knowledge of chemical and fluid substance use safety and energy control safety
Basic Service Technician certification preferred
High School Diploma or equivalent experience required; Associates degree preferred
Valid driver’s license is required; CDL (Commercial Driver’s License) preferred
Forklift license preferred but can be certified in house

About Reynolds Farm Equipment:
Reynolds Farm Equipment is a regional John Deere dealer with retail locations throughout central Indiana. Founded by farming husband and wife A.W. “Mac” and Arline Reynolds in 1955, the family owned and operated company has emerged as a leading, award-winning dealership serving agricultural, residential, commercial, and construction customers in Indiana. Learn more online at www.ReynoldsFarmEquipment.com.

About The Reynolds Team:
With an energetic company culture and host of benefits, Reynolds Farm Equipment has emerged as an employer of choice for top talent. Here are just a few of the benefits that make us unique:

Performance/Goal-based pay structure
Competitive benefits package with medical, dental and vision insurance; employer paid short-term/long term disability and Life AD&D
Voluntary STD Buy-up option and Life AD&D
401K/Roth IRA/Profit Sharing (Must be 21 years of age to participate)
At least 6 paid company holidays annually plus three personal days and one health day
90 day, Semi-annual, and annual performance reviews to fuel performance and continuous learning
Uniforms provided for service departments; work gear discounts for all other departments
Year-round employment
Equipment discounts and Employer discounts (part-time and full-time status)
Fun, team-based environment
Voted by employees as Indianapolis Top Workplaces six years running
North American Farm Equipment Dealer of the Year by Farm Equipment Magazine (2020)

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