Carrier Sales Rep

About RFX 

For over 70 years, RFX & REFE have been providing elite customer service in the supply chain and logistics industry. As an asset-based third-party logistics firm, we provide real solutions for shippers, carriers, drivers, and our own people. We pride ourselves on our core values and pillars of success – Trust, Relationships, Attitude, and Effort. Along with our constant obsession towards customer service, RFX & REFE are equally committed to supporting its own PEOPLE - the lifeblood of the ever-expanding logistics industry. From your first day of onboarding, we ensure you feel a part of the team and gives you the tools and training needed to make an impact on the company and an impact on your own success. 

The Role

As a Carrier Sales Representative you will play a crucial role in building and maintaining strong relationships with carriers to secure transportation capacity for our customers’ freight. You will be responsible for negotiating rates, managing carrier relationships, and ensuring the smooth execution of shipments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop new and grow existing carrier relationships (lead generation, cold calling, and referrals).
• Build strong relationships with carrier key contacts (i.e., owner operators, dispatchers, and drivers).
• Negotiate price, drive process, and improve efficiency.
• Identify issues and work cross-functionally to determine and implement the best solution.
• Maintain constant contact with carriers to secure additional l truck capacity and manage existing business agreements.
• Provide exceptional service to carriers and customers.
• Ensure shipment details are accurately communicated and tracked in the system.
• Support the sales department, transit times and availability.
• Resolve ad hoc logistic issues.
• Serve as the primary day-to-day contact for your customers.
• Own freight acceptance and commitments to awards and SPOT opportunities.
• Manage load volumes and work with your team on execution.
• Develop knowledge of your accounts to include all shipping points, receiving points, and create assessments of account opportunity.
• Make outbound cold calls and generate new leads.
• Close new accounts and upsell existing accounts.
• Problem-solve through any issues that occur before, during, or after transit.
• Close major accounts and help encourage peers.
• Be responsible for your performance of the entire sales cycle from prospecting to close.
• Develop new, and grow existing, carrier relationships (lead generation, cold calling, and referrals).
• Build strong relationships with carrier key contacts (i.e., owner operators, dispatchers, drivers).
• Negotiate price, drive process, and improve efficiency.
• Identify issues and work cross-functionally to determine and implement the best solution.

• Maintain constant contact with carriers to secure additional l truck capacity and manage existing business agreements.
• Provide exceptional service to carriers and customers.
• Ensure shipment details are accurately communicated and tracked in the system.
• Support the sales department, transit times and availability.
• Resolve ad hoc logistic issues.

• Other duties as assigned.

SKILLS & ABILITIES

• Ability to pay close attention to detail.
• Excellent time management skills.
• Operates well under the pressure of a deadline.
• Problem solving and analytical skills.
• Professionalism and good customer service skills
• Able to sit and/or stand for long periods of time.
• A self-starter with ability to work in a fast-paced office setting.
• Excellent communication skills – written and verbal.
• Ability to thrive under tight deadlines, drive results, multi-task and work with a sense of urgency.
• Ability to persuade, motivate, influence, and negotiate with others.
• Capable of working independently and as part of a team.
• Driven, enthusiastic, resilient, agile, and highly motivated.
• Strong prioritization and multi-tasking skills.
• Detail oriented and ability to multitask.

EDUCATION & EXPERIENCE

• Minimum of a High School Diploma or equivalent
• Proficient in Microsoft Office Suite: Word, Outlook PowerPoint, Excel
• 2 years’ experience in FTL freight brokerage preferred but not required.

Our Ideal Candidate

• Pricing/Negotiation skills and knowledge
• FTL Experience (Dry Van, Reefer, Flatbed)
• Ability to problem solve, think quickly, and make educated business decisions.
• Ability to prioritize, multi-task and manage time effectively.
• Effective and pleasant phone presence and skills
• Strong organizational and time-management skills
• The ability to multi-task with elite prioritization and not lose sight of the ultimate objective to succeed.

Why Choose RFX?

• The Tampa office is located on Harbour Island - a bustling scene of downtown surrounded by multiple restaurants, bars, and shops all within walking distance.
• A tenured leadership team that can guide you to new career heights.
• Unique opportunity to get into a new office on the ground floor and be a part of the "founding" group.
• We have a growing fleet of trucks that shippers love to hear about - no more getting hung up on for being a "broker."
• Competitive salary and an uncapped commission structure to give you true financial freedom.
• Modern office with great amenities.
• Company sponsored health, vision, dental and life insurance plans.
• 401k
• Company sponsored gym membership through LIFETIME!
• New company-provided laptop.
• Plenty of team building and after-hours events to build camaraderie.

Disclaimer: This job description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent(s). Incumbent(s) may be asked to perform other duties as requested or assigned by management.

RFX, LLC is an Equal Opportunity Employer/Veterans/Disabled 

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment, please contact Human Resources at 346-363-0227.

RFX, LLC participates in E-Verify. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information given by employees on the Form I-9 Employment Eligibility Verification against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).