What are the responsibilities and job description for the Outlet Sales Leader position at RH?
JOB DESCRIPTION
The Outlet Sales Leader leads a high-energy, driven sales team who is passionate and determined to deliver an unexpected and extraordinary experience both internally and externally. The commitment to educate and deliver first-class service are key components to exceed sales goals, build world-class customer relationships and embrace the RH brand design ethos. The dynamic environment offers the autonomy to exercise creativity and be empowered to “do the right thing.”
ABOUT US
At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.
RH is a curator of design, taste and style in the luxury lifestyle market. The Company offers collections through its retail galleries, outlets, source books and online at RH.com, RHModern.com, RHBabyandChild.com, RHTEEN.com, and Waterworks.com.
YOUR RESPONSIBILITIES
- Live our Vision, Values and Beliefs every day
- Coach, mentor, train and develop sales associates
- Collaborate with leadership team to resolve “customer delight” issues to ensure customers are satisfied with an immediate resolution
- Communicate open and transparent feedback to all members of Team RH
- Elevate brand standards and merchandise presentations
- Analyze weekly and daily business goals to achieve unimaginable results
OUR REQUIREMENTS
- Minimum of two years of experience in retail leadership, preferably in the home furnishings industry
- Undergraduate degree or equivalent experience
- Exceed sales goals and all RH expectations
- Commitment to quality with exceptional attention to detail
- Sense of personal style and a polished appearance
- Proficient with current technology i.e. iPads, Mac, PC
OUR PHYSICAL REQUIREMENTS
- Ability to lift and move furniture and accessories up to 50 lbs., while utilizing appropriate equipment and adhering to safety guidelines
- Ability to maneuver effectively around sales floor, stock room and office
- Positions entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $36,700 - $46,500
