Landscape Coordinator

About us

Ricci's Landscape Management, Inc. is a well known Landscape company in Hebron, IN. We have been in business for 28 years. In this time our business has grown substantially and with it, so has our need for additional employees. RLM, Inc. offers traditional benefits including a matching 401K, health insurance, vacation days, and other various benefits. We offer quite a few non-traditional perks that makes RLM, Inc. a place you are excited to show up to work every day.

Have you ever worked at a place where the owner of the company cooks chili and cornbread for all the employees on a random weekday? How about a mouthwatering sauce with pasta and sausage? Summer afternoon grill and taco parties for no reason other than everyone has been working hard and it is time to sit back as a group and enjoy each other’s company while playing bag toss and listening to music happen every year. Does a catered holiday party for employees and a guest including Casino night and prizes sound fun to you? If so, you should 100% apply for a job with RLM, Inc.

Due to tremendous growth, RLM, Inc. is looking for motivated individuals who are looking for long-term employment. Skilled foreman, laborers (skilled and entry level), and technicians. Get ready to start your days by filling up your cooler at the ice machine and filtered water station, fill the trucks and equipment at our on-site pumps, and work with a team that communicates to provide clients with results beyond expectations.

Whether you prefer to work alone such as our irrigation and fertilization technicians, or to work in smaller groups such as our mowing and cleanup crews, we can find the right spot for you. If you prefer to work on a larger crew, you might be best suited to work on a landscape construction crew. Wherever you feel comfortable, you can be sure that you will learn something new on a regular basis both on jobsites and during various training sessions. Our employees are offered a variety of training sessions throughout the year including things like hands on pruning in our landscape gardens, classes to become certified in the Indiana Accredited Horticultural program, Japanese stone setting, guided irrigation training sessions or Indiana certified turf application classes.

Our team is innovative, customer driven, and fun. Our goal is to hire individuals who are willing to build a team together and take the company to its next level. It is our hopes that our employees are confident to clearly communicate with their coworkers and that they enjoy coming to work every day. .

Our work environment includes:

• Modern office setting
• Regular social events
• Casual work attire

LANDSCAPE COORDINATOR

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet visitors.
• Answers incoming calls.
• Provide an exceptional phone, email, and/or in person experience to all clients, prospects, and vendors.
• Check in deliveries (Amazon, FedEx, etc.) and inform the purchaser of their arrival.
• Accurately and completely fill out the ‘Request For Proposal’ (RFP) forms to properly qualify a client.
• Schedule all Landscape Sales Staff appointments and follow-ups.
• Create job packets and job magnets when estimates are won.
• Enter new clients as well as maintain/update client information in Aspire.
• Notify customers of job start date or that job start date is delayed due to weather.
• Notify Indiana811 of utility locates needed.
• Renew County Bonds and Contractor Licenses annually.
• Apply for necessary permits as needed.
• Is knowledgeable on RLM, Inc.’s current Warranty Standard Operating Procedures. (after training)
• Receive and respond to warranty claims in a timely manner.
• Responsible for collecting and providing accurate information regarding any landscape warranty work.
• Provide follow-up calls and/or site visits with the client after completion of warranty claim.
• Maintain records of all warranty claims made.
• Update sales team on any warranty claims.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Problem-Solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Customer Service - the individual manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
• Oral Communication - the individual speaks clearly and persuasively in positive and negative situations.
• Quality - the individual demonstrates accuracy and thoroughness to ensure quality of work.
• Adaptability - the individual adapts to changes in the work environment, manages challenging demands and is able to deal with frequent changes, delays or unexpected events.
• Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Hebron, IN 46341: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 3 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

Salary : $18 - $23