Board and Panel Specialist - Outside Sales Representative

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 106 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 100,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu understands the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve our mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking an Outside Sales Representative specializing in Board and Panel products to join our team in the northwest areas surrounding Philadelphia, heading north and west into Pennsylvania.  

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities

The Outside Sales Representative is responsible for the overall relationship and management of day-to-day sales activities towards cabinet and furniture manufacturers in his/her territory. You will successfully manage the sales of Richelieu product solutions through structured consultative sales discussions, ultimately serving as a business advisor towards your customers. By positioning yourself as an indispensable resource, you will enable your customers to solve problems and increase business results. In turn, you will be building a thriving business of your own.

• Increase Board and Panel product sales as a specialist in those categories, selling directly and partnered with others
• Schedule and hold face-to-face meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results
• Maintain accountability for the growth of your territory, both through new customer acquisition as well as the development of existing relationships
• Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
• Provide a state of the art customer service experience, positioning yourself as their desired one-stop shop
• Educate yourself on, and continuously stay up to date with, Richelieu's product offerings as well as ever-changing market conditions and competitive analysis
• Hold responsibility for system information and reporting in CRM application
• Position may require lifting/pushing/carrying items up to 50 pounds, working around fumes, airborne particles, or toxic chemicals

What We Are Looking For

• Successful outside sales experience with wood panels, laminates, and boards (ideally in the kitchen and/or bath space)
• Passionate, proactive, coachable, strong work ethic
• Ability to schedule and manage your own time, delivering on the activities that produce results
• Exceptional communication and interpersonal skills
• Analytical, planning, organizing, and monitoring skills
• Must be proficient with Microsoft Office applications; able to effectively use Excel, Word, Outlook, and Teams for daily responsibilities and tasks
• Experience in Customer Relationship Management (CRM) software an asset
• University degree preferred, but not required
• This position may occasionally involve lifting/pushing/carrying items up to 50 pounds

Compensation and Benefits

• Base pay plus monthly commissions (uncapped), quarterly and annual bonuses, and an annual sales award
• Monthly car allowance and mileage reimbursement
• Company cell phone
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company cell phone
• Paid vacation, sick days, and 9 paid holidays per year