Account Manager

Qualifications

Experience:

• Custom decorated/corporate apparel industry, 1 year minimum
• Promotional product industry, 1 year minimum

Full Job Description

What we do:

• Our services focus on providing apparel and promotional items to restaurant, healthcare, education, and convenience brands. We take a personal approach to account management; providing our clients with a dedicated representative for their project and program needs.
• We are a growing woman and veteran owned business; in operation since 1989.

Who you are:

• You are an intrinsically motivated person who is consultative in nature. You enjoy creating systems and solutions that solve challenges for clients. You have experience in the promotional product and/or custom decorated apparel industries.
• You have an established background in managing relationships with top brands; someone who shows exceptional initiative and drive as a self-starter within a sales environment.
• You manage your day-to-day schedule and keep in regular communication with your clients. You can anticipate their needs and develop a repour that allows you to uncover future needs sooner.
• Your focus is on serving existing accounts, ensuring stable relationships, and expanding our business with those accounts. You will respond to requests and work with our design and productions teams to deliver innovative solutions.

Our Culture:

• At Righteous, we promote a positive and inclusive culture that fosters creativity, development, and life-long learning. We invest in our employees, providing resources and opportunities for further education and training, as well as promoting from within. We are looking for people with an upbeat attitude to join our fun, tight-knit, and imaginative group, based in Clackamas, Oregon.

The Details:

In this position you will be expected to perform tasks in service of the accounts you manage including (but not limited to):

• Sourcing garments, swag, and gear for client requests
• Work with internal art department to produce designs and mockups.
• Assign tasks and projects to various departments using Asana task manager.
• Price projects as well as produce estimates using the QuickBooks desktop application.
• Track your sales process in the HubSpot CRM, including pipeline management.
• Coordinate with the web development and customer service teams to solve client requests and/or issues.
• Answer Client emails via outlook and follow up on requests in a timely manner.
• Answer Client phone calls and respond to voicemails.
• Make proactive contact with clients to inquire about current or future needs/projects.
• Possible light travel to in-person meetings or conferences.

Required skills to include:

• Use of CRM software and Microsoft Office Suite
• A valid driver’s license, a clean driving record

Compensation:

• Base wage: DOE/year base salary, plus commission
• Benefits are available to eligible employees.

We will check references, test candidates, and perform background checks.

Job Type: Full-time (M-F) at our office

Some very limited national travel may be required.

Apply Now:

• If you are committed to delivering best-in-class service, as well as creative, and sustainable solutions to our customers, we would like to hear from you.
• We are especially interested in talking with you if you have proven experience in sales, customer service, or account management. A sales or marketing degree is a plus but is not required.
• For consideration, we are requesting that all candidates complete the following assessment (please copy and paste the following to your browser): https://assessment.predictiveindex.com/QD4/d675acd9-4aa6-4191-a272-106cf1270fff?type=candidateba

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Clackamas, OR 97015: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Support & Client Services Occupations: 1 year (Preferred)

Work Location: One location