What are the responsibilities and job description for the Technical Writer position at RightWorks?
Primary Purpose of Position:
Compose clear and coherent technical information, write detailed work instruction documents
for operators, develop deep understanding of products, processes and machines
Develops a thorough understanding of the audience and the documentation required by
meeting with colleagues and working with managers to discuss technical problems.
2. Determines the clearest and most logical way to present information and instructions for
greatest reader comprehension and writes and edits technical information accordingly. Best
process may be combination of video and written instructions.
3. Prepares graphics, illustrations and/ or video content to elaborate on or complement
technical writing.
4. Meets with subject matter experts to ensure that specialized topics are appropriately
addressed and discussed.
5. Works with operations manager and supervisors to ensure that the finished documentation
meets effective training requirements.
6. Revises, edits, or updates instructions, technical information as necessary and maintains
effective revision control.
7. Creates, adapts, and follows project schedules and deadlines.
8. Researches and builds knowledge about processes or concepts to be documented.
9. Specializes in technical writing for the manufacturing industry.
Additional Functions:
Other duties as assigned
Preferred Knowledge of, Skill and/or Ability to:
Exceptional Written Communication
Ability to quickly understand and explain complex concepts clearly and concisely
Expert knowledge of writing software
Performs proficiently in MS Office Suite and can navigate through a local computer network
Self-motivated planning, organization and prioritization of concurrent projects
Welcomes dynamic work environment with intense customer focus
Thrives in team-based accomplishment
Exceptional Attention to Detail
Ability to Work Under Pressure
Preferred Education/Experience
Bachelor’s Degree in English, Communications, Information Technology or related field
Experience with Electronic Work Instruction (EWI) software
Reporting:
Direct report to Operations Manager
Works directly with other employees in a team environment
Works with engineering, management and production crew for problem solving and production improvements
Working Conditions:
This position includes the ability to perform those activities to complete the essential functions of the job, either with or without reasonable accommodation. The position includes continuous and/or frequent talking, repetitive motions of hand/wrists, hearing and handling. Mental activities performed by the employee in this position include decision making, interpersonal skills, supervisory skills, teamwork, creativity, customer service, mentoring, use of discretion, presentations/teaching, problem analysis, negotiation, and the ability to perform math and to read, write, speak and understand English. Physical activities may include standing, walking, stooping, twisting, climbing, balancing, kneeling, bending, crawling, reaching, grasping, fingering, repetitive motions of hands and wrists, sitting, hearing and lifting/pushing/pulling or carrying objects up to 50 pounds. Work is primarily indoors in an office environment, lab or manufacturing facility.
Any combination of the experience, education, training and requirements listed above which provides an equivalent background to perform the work of this position may be considered by management.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
Schedule:
- 10 hour shift
- 8 hour shift
Experience:
- Microsoft Powerpoint: 1 year (Preferred)
Ability to Commute:
- White Salmon, WA 98672 (Required)
Ability to Relocate:
- White Salmon, WA 98672: Relocate before starting work (Required)
Work Location: Hybrid remote in White Salmon, WA 98672
Salary : $20 - $30