Customer Service

Ritters Garden & Gift
Spokane, WA Full Time
POSTED ON 4/13/2024 CLOSED ON 5/16/2024

What are the responsibilities and job description for the Customer Service position at Ritters Garden & Gift?

If you’re the customer service associate we’re looking for....You’ll be…

Positive, friendly, trustworthy, and enthusiastic.. You’d have high standards and be described as courteous, mature, and a relaxed team player…


You’ll be responsible for online and over the phone customer transactions, returns, assisting customers with curbside pickup and virtual shopping, as well as answering phone and greeting customers in store…


You’ll need to be well presented, punctual, dependable, and love smiling. You’ll be eager to take this opportunity to learn, grow, and achieve well above average results and remuneration. 


You’ll apply the skills you already have in customer service, cashiering, and have worked in a similar position previously.

Ritter's Garden and Gift is looking for a Full Time Customer Service. 

Job expectation…

  • Greet and converse with customers in a courteous manner.
  • High efficiency in computers and software programs
  • Ability to multitask and have amazing organizational skills.
  • Preferred background/knowledge of plant materials, fertilizers, chemicals, and soils. 
  • Assist customers in question about gardening chemicals.
  • Calculate and receive payment from customers with our 10-key registers and completing these transactions accurately.
  • You will work approximately 32-40 hours per week (shifts varying between 8:00 am and 7:00 pm) while providing top-notch customer service to our customers.
  • Available Saturdays and Sundays as well


Qualifications

  • 20 years and older 
  • High School diploma
  • Ability to lift 50lbs.
  • Ability to work on your feet for up to 10 hours
  • Availability to work flexible hours as days and shifts will vary between 8am and 7pm.
  • Previous customer service and cashier experience is preferred.

If you are interested in applying for this position please go to our website: https://www.4ritter.com/employment and fill out the application at the bottom of the page.

Basic cash handling test will be given at time of application. If this sounds like something you are interested in we invite you to submit your resume and cover letter to maria@4ritter.com by September 9th. We are an Equal Opportunity Employer. Position open until filled.


Who is Ritter's Garden and Gift? 

We are Spokane's largest Garden Center, Nursery, Floral, and Gift store that has been locally owned and operated for over 70 years. As a company we want everyone who walks through our doors to leave with a smile. We are a unique shopping destination for both new and experienced gardeners with our selection of annuals/perennials/ houseplants that we grow in house. Our garden a gift store is a handpicked selection of gifts and home goods. We try to maintain a positive and uplifting work area as well as a positive experience for everyone that walks through our doors. Great pay and perks!

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