What are the responsibilities and job description for the Medical Receptionist position at River Valley Primary Care Services?
Join Our Compassionate Healthcare Team!
Are you a friendly, organized, and proactive individual with a passion for helping others? We're seeking a dedicated Medical Receptionist to be the welcoming face and efficient coordinator of our thriving medical practice. If you excel in a fast-paced environment and are committed to providing exceptional patient care, we'd love to meet you!
General Responsibilities:
Responsible for greeting customers, scheduling of appointments, providing information, and communicating with departments.
Reports To: Office Manager/Team Lead
*SAFETY SENSITIVE*
Essential Functions:
- Greets patients and visitors in polite, prompt, helpful manner and checks patients in upon arrival.
- Assists patients on how to complete the Household Assistance application and Prescription Assistance application including what documentation is required.
- Responsible for verifying patients’ insurance eligibility.
- Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary.
- Answers phones in pleasant manner and deals with customer needs expeditiously and uses the medical records system to properly document phone calls to other staff
- Supports initiatives such as Patient Centered Medical Home (PCMH) and Meaningful Use (MU)
Knowledge:
- Knowledge of reception tasks, clinic policies/procedures, and paperwork.
- Knowledge of how to use office equipment including telephones and computers.
- Knowledge of customer service concepts and techniques.
Skills:
- Using office equipment satisfactorily and handling paperwork/filing adequately.
- Customer service principles by creating a pleasant waiting room atmosphere.
- Bilingual is preferred.
Abilities:
- Ability to communicate clearly in person and on the phone, establish/maintain cooperative relationships with patients, families, physicians, staff and other customers.
- Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Previous medical and EPIC experience preferred but not required.
RVPCS is an equal opportunity/affirmative action employer.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- RVPCS requires a pre-employment screening, do you wish to still apply?
- Do you have any relatives that work at RVPCS currently?
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Lavaca, AR 72941: Relocate before starting work (Required)
Work Location: In person
Salary : $14
