Usability Analyst

Location US-OH-Fairborn

ID 2024-3199

Riverside Research is an independent National Security Nonprofit dedicated to research and development in the national interest. We provide high-end technical services, research and development, and prototype solutions to some of the country's most challenging technical problems.

All Riverside Research opportunities require U.S. Citizenship.

The Riverside Research Software Applications Team (SWAT) is seeking a full-time TS/SCI cleared usability analyst for leading and executing user research, user interface design, and useability testing. The usability analyst role is essential in helping ensure the SWAT's software products are valuable and desirable.
The SWAT is an innovative team of experienced software professionals who develop and deploy valuable (i.e., useful, usable, used) and desirable software solutions at the speed of relevancy. Our mission is to collaborate with customers to identify and overcome their challenges through transparent communication, creative ideation, and experienced prototyping and deployment. We believe in a culture built on smart work, trust, autonomy, and a healthy work-life balance. Our core values are commitment, growth, and resourcefulness. We use the proven practices of design thinking, rapid prototyping, and agile practices to address market demand and maximize user adoption. Successful members typically have personality traits including proaction, patience, perseverance, and professionalism. If you are familiar with Working Genius, we are looking for individuals who get energy from Tenacity and Enablement (i.e., Working Genius is T&E). If our mission and work culture resonate with you, we invite you to apply.

All Riverside Research opportunities require U.S. citizenship.

* Conducting user research, and analyzing feedback to understand the needs, behaviors, and motivations of the user base. This insight helps in designing more effective and user-friendly interfaces. Research includes both gathering both qualitative and quantitative data.
* Translating design concepts into functioning user interfaces. This involves working closely with designers to ensure that the visual design intent is realized accurately in the final product.
* Conducting usability tests to identify any issues or areas for improvement in the user interface. This includes setting up test scenarios, gathering user feedback, and making data-driven decisions to enhance usability.
* Collaborating with product managers, designers, and developers to understand product objectives and user goals.
* Leading heuristic evaluations and cognitive walkthroughs of product designs.
* Creating and maintaining design guidelines, best practices, and standards
* Advocating for the user, ensuring that the final product aligns with user needs and expectations.
* Remaining updated on current usability trends, tools, and technologies.
* Other duties as assigned.

* Top Secret clearance with SCI adjudication
* Bachelor's degree in Human-Computer Interaction, Cognitive Psychology, Design, or a related field (equivalent relevant experience considered in lieu of degree)
* 5 or more years of experience in usability analyst, user research, or a related role
* Experience with Python or other high-level, interpreted programming language to assist with standing up and operating the usability testing framework
* Proficient in usability testing tools
* Understanding of user-centered design principles and practices
* Ability to analyze and interpret complex data sets and transform insights into actionable recommendations
* Self-motivated, detail oriented, responsible team player able to work independently with minimal daily direction; effective/efficient written/verbal communication skills
* Ability to work and interact with technically and organizationally diverse personnel

$91,000- $150,000 This represents the typical compensation range for this position based on experience, location and other factors.

Riverside Research Institute is a not-for-profit, technology-oriented defense company, where service to our customers and support of our staff is our overall mission. Riverside is an affirmative action-equal opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring. Riverside offers comprehensive compensation and benefit packages to our employees.
Riverside bases its employment decisions solely on technical experience, qualifications and other job-related criteria related to our organizational purpose as a not-for-profit company, and without regard to race, color, religion, age, sex marital status, sexual orientation, national origin, physical or mental disability, veteran's status or any other status legally protected by applicable federal, state, and local law.