What are the responsibilities and job description for the Spa Manager position at Riviera Spa?
Overview
We are a premier luxury spa committed to providing exceptional wellness experiences in an upscale, tranquil environment. With two established locations in Dallas, we are poised for growth and are seeking a dynamic Spa Manager to oversee and elevate our current Uptown Knox Location. The ideal candidate will not only ensure the smooth operation and success of our existing spa but also play a pivotal role in our leadership team. The ideal candidate will be a strategic thinker with strong leadership skills and a proven track record in operations management.
Duties
- Lead, mentor, and inspire spa assistant managers and team members to create a positive, team-oriented environment.
- Foster a culture of excellence in customer service and professional appearance.
- Recruit, interview, hire, and train staff, ensuring all team members are aligned with the spa’s values and standards.
- Assess employee performance, providing feedback and coaching to enhance skills and productivity.
- Drive sales through strategic leadership, tracking, and reporting.
- Develop and implement marketing strategies to increase client engagement and revenue.
- Lead initiatives to boost membership sales, service packages, and product sales.
- Plan and oversee spa services and programs, ensuring they meet guest needs and business goals.
- Coordinate facility schedules to maximize usage and efficiency.
- Monitor operations to ensure compliance with health, safety, and hygiene standards.
- Manage inventory, ordering supplies as needed, and maintaining client databases.
- Oversee facility cleanliness, maintenance, and repair.
- Create, manage, and adhere to budgets, ensuring financial goals are met.
- Analyze financial data and adjust strategies as necessary to optimize profitability.
Requirements
- Proven experience in operations management, with at least 4 years of experience
- Previous experience as a Spa Director or Spa Manager in an upscale or luxury spa setting is a plus.
- Proven experience in leadership, with the ability to drive results through a team.
- Strong understanding of spa operations, including scheduling, inventory management, and compliance with health and safety standards.
- Demonstrated expertise in strategic planning and execution
- Outstanding communication and interpersonal skills
- Empathic leadership, and organizational skills.
- Experience with Mindbody software is a plus.
- Passionate about the spa industry and committed to delivering the highest quality of service.
- Ability to thrive in a fast-paced environment while maintaining a focus on continuous improvement
- Knowledge of EOS is a plus.
Why Join Us?
- Be part of a leading luxury spa with a focus on wellness.
- Work in a beautiful, serene environment that values both clients and team members.
- Opportunities for professional growth and career advancement.
- Competitive salary with performance-based bonuses.
To Apply:
Please apply by completing the assessment using the following link:
https://www.ondemandassessment.com/link/index/JB-ZWC39PLO5?u=1150738
Applications without this step will not be reviewed.
We look forward to welcoming a passionate and dedicated Spa Manager to our team!
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience:
- Spa Manager: 4 years (Required)
Ability to Relocate:
- Dallas, TX 75205: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $75,000