Account support specialist

Build your career with RJ Schinner, a growing, family-owned wholesale redistributor with over 70 years of success We have 20 distribution centers throughout the US, 600 employees, and provide disposable paper, cleaning, and food service packaging products to distributors in 48 states.

Headquartered in Menomonee Falls, WI, RJ Schinner is a well-established company started in 1951. RJ Schinner currently ranks as the 45th most successful private company on Deloittes 2023 Wisconsin 75 and has also been recognized through BizTimes Future 50 Program as one of the fastest growing privately-owned companies in southeastern Wisconsin.

National Accounts Sales Support Specialist Job Summary

The Sales Support Specialist will assist the National Accounts sales team and customers with customer requests, and sales team support.

This includes administration of files and data, analyzing trends to support account growth, responding to customer requests, assisting with trade show needs, and corresponding with customers and internal teams to ensure needs are addressed.

Reports to the Strategic Accounts Manager.

National Accounts Sales Support Specialist Benefits

• Competitive base pay, Tier-based annual increase structure and year-end bonus opportunity
• Medical, Dental and Vision insurance, Employer paid life and short-term disability insurance
• Two weeks paid time off your first year, paid holidays and paid leave program
• Internal advancement opportunity
• Up-to-date technology and operations equipment
• Regular Employee Appreciation events
• Employee pricing program on RJ Schinner sold products
• off RJ Schinner Apparel, and much more!

National Accounts Sales Support Specialist Duties

• Supports by analyzing pricing data by running monthly pricing files, reviewing customer-specific pricing, and comparing data to RJ Schinner cost files.
• Assures pricing data accuracy by adjusting and / or reporting discrepancies to field Sales Representatives.
• Administers regular sales reports, conducts sales analysis, and reports findings to appropriate Sales Representatives
• Responds to customer requests for product data and sourcing queries.
• Coordinates with the procurement team and vendors to obtain samples for customers
• Supports trade show activity by assisting with preparation, reviewing, and compiling leads, and coordinating sales opportunities between national accounts and field sales reps
• Assists with troubleshooting problems with customer orders, customer accounts, etc.
• Works with Account Managers to create and implement targeted sales strategies
• Uses data analytics to make recommendations to improve sales
• Keeps up with new product sales launches and communicate with sales team.
• Other duties as assigned

National Accounts Sales Support Specialist Qualifications

• High School Diploma required
• 3-5 years of customer service, marketing, or sales experience
• Intermediate proficiency with Microsoft Office
• Intermediate-to-advanced Microsoft Excel skills
• Proven ability to interact and professionally communicate with multiple levels of an organization
• Effectively analyze data, identify problems quickly and implement appropriate solutions in a fast-paced environment.
• Established sense of urgency
• Excellent detail orientation
• Remarkable with accommodating differing personalities
• Masterful relationship building ability

What Could Make You Stand Out

• Associates degree or higher
• Prior experience with an ERP software program strongly preferred

Location : N89W14700 Patrita Drive Menomonee Falls, WI 53051

www.rjschinner.com

R.J. Schinner Co., Inc. is proud to be an Equal Opportunity Employer. We hire and promote for all positions without regard to race, religion, color, national origin, gender, sexual orientation, gender identity and / or expression, disability, or veteran status.

All terms and conditions of employment are administered on the basis of equality.

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Last updated : 2024-10-03