What are the responsibilities and job description for the Full Time BDC - Internet and Phone Specialist position at RML Auto?
Job Class: Sales
We are looking for at least one Full Time Internet and Phone lead specialist to join our team. Hiring immediately.
Previous experience appreciated, but not required.
Weekend availability preferred.
Looking for individuals who are comfortable in conversation with a strong work ethic. Springfield Nissan Kia is dedicated to the success of its employees, with a strong commitment and focus on comprehensive job training and advancement opportunities.
Responsibilities:
- Excellent phone skills-must be able to answer calls in a prompt, professional and courteous manner.
- Process incoming and outgoing sales calls, schedule and follow up with appointments.
- Follow up on leads that customers have sent who want to sell us their vehicle.
- Ensure a high quality, effective and professional experience for every customer.
- Manage and track appointment logs and vehicle purchase logs.
- Explain the process to every appointment. Give the customer the name of a manager that will be at the Dealership to greet them.
- Works with management to follow with customers to achieve high sales volume as well as high customer service standards.
- Ensure a thorough knowledge and understanding of products.
Requirements:
- Excellent written and verbal communications skills.
- Knowledge of MS Office and other desktop software helpful.
- Strong attention to detail with strong documentation skills.
- HS diploma or equivalent.
Compensation and Benefits:
Competitive pay with attainable performance bonuses.
Competitive benefits package: (Medical, Dental, Vision, HS.A/FSA, plus additional ancillary products).
Flexible scheduling
401(K) Plan with a Match
Springfield Nissan Kia's Business Development Center operates M-F from 8am-8pm, and Saturday from 8am-6pm. Flexible scheduling available.
Full Time
