Florist

Now Hiring a Licensed Florist for our Lakefront Location!

135 Allen Toussaint Blvd

New Orleans, La 70124

Position: Florist
Department: Floral
Immediate Supervisor: Store Director
Classification: Full-time or part-time, Hourly
Job Function:
Ensures Robért Fresh Market offers the best possible service and satisfaction for both customers and
associates; creates beautiful floral arrangements and gift baskets; works closely with management to ensure
department goals are met or exceeded; provides expert care for flowers and plants; makes certain floral
associates are exceptionally well trained; guarantees department is safe, clean, and inviting and displays are
always attractive and full of the freshest, highest quality products around.
Duties and Responsibilities:
1. Ensure each customer experiences outstanding service from friendly, efficient associates.
2. Lead by example. Greet all customers and provide prompt, friendly, and enthusiastic service.
3. Encourage a positive work environment that promotes an exceptionally high level of associate
morale.
4. Be a vital component of the success of the company by striving for success to the best of your
ability. Input, creativity and responsibility are expected of all.
5. Produce beautiful and eye-catching floral arrangements and gift baskets for all occasions.
6. Be an expert on the proper care, maintenance and handling of flowers, foliage, and plants.
7. Take special orders from customers.
8. Actively support store management and meet or exceed goals set for department.
9. Skillfully organize and control department operations in the absence of management.
10. Assist management in maximizing profitability and sales through creative merchandising, careful
control of inventory, and effective scheduling.
11. Help minimize expenses without compromising customer experience or store integrity.
12. Ensure displays are always fresh and full of accurately labeled and priced product.
13. Ensure product is properly handled, prepared, priced, and displayed in accordance with Robért’s
policies and procedures.
14. Keep current with new trends in the industry and aid management in responding competitively to
changes in the marketplace.
15. Effectively recruit and train associates.
16. Teach associates about the wide variety of products offered by Robért Fresh Market and spur their
interest in learning about uncommon and unique items.
17. Make certain every associate is properly informed of announcements.
18. Ensure all associates have access to the proper equipment and are well trained.
19. Encourage communication and respond positively and thoughtfully to suggestions and concerns of
associates.
20. Foster a beneficial relationship with vendors by interacting with them in a professional and
courteous manner.
21. Assist in receiving product by verifying quality and freshness of departmental deliveries. Arrange
for proper pick up and crediting of items that do not meet Robért’s standards.
22. Monitor vendor costs, report changes, and assist in ensuring a quick, smart response.
23. Make certain scales are accurate and provide correct price labels to facilitate smooth transactions
at the point of sale.
24. Keep accurate and complete records for department, such as sales figures, purchasing trends, gross
profit, etc., and provide clear, useful, and regular reports in accordance with company policies.
25. Provide fair and accurate input for performance reviews of associates.
26. Manage inventory and follow pricing guidelines to achieve targeted gross profit margin.
27. Regularly inspect department and provide feedback and encouragement to associates.
28. Keep store clean, neat and free of safety hazards.
29. Guarantee compliance with all health and safety regulations.
30. Prevent shrink, damage, and spoilage of product.
31. Share responsibility for informing, monitoring, and disciplining all personnel to ensure full
compliance with the rules and policies of Robért Fresh Market, as well as all local, state and
federal regulations.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• New Orleans, LA 70124: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail sales: 1 year (Preferred)
• Merchandising: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Florist License (Required)

Work Location: One location