What are the responsibilities and job description for the Collections Specialist position at Robert Half?
Collections Specialists with a strong sense of ownership and attention to detail will be interested in this job opening! Candidates looking to build their careers as finance professionals will have the opportunity to join a growing team at this position. If you're interested, contact Robert Half today. This long-term contract / temporary to hire Collections Specialist position is available in the Riverdale, New Jersey area.
What you get to do every single day
- Maintain quality customer service and a positive company image by resolving customer account inquiries
- Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
- Log all customer payments to the correct reports
- Guarantee payments are processed
- Oversee and update customer files to ensure data accuracy
- Attend to inbound and outbound collections calls and correspondence
- Accurately process bankruptcy filings when received
- Administer all billing and reporting activities in response to deadlines
- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
Requirements
- Experience with commercial collections
- Demonstrated knowledge of consolidations
- Adeptness in Microsoft Excel
- Consumer collections experience
- Strong familiarity with Major ERP System
- Cash Collections experience desired
- Reconciliations experience
- 2-3 years of prior high volume collections experience
- Prior experience using accounting software
- Ability to analyze customer accounts and make decisions based on those analyses
- AA or BS/BA in Accounting preferred
- Strong communication and interpersonal skills
Salary : $26 - $30
