What are the responsibilities and job description for the Collections Specialist position at Robert Half?
The strongest candidates for our Collections Specialist position will have a strong sense of ownership and attention to detail. Robert Half is hiring candidates looking to build their careers as finance professionals for an open position in a growing team. Based in the Pembroke Park, Florida region, this long-term contract / temporary to hire role is a great opportunity for a Collections Specialist.
Your responsibilities
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Administer all billing and reporting activities in response to deadlines
- Document all customer payments to the right reports
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Take care of inbound and outbound collections calls and correspondence
- Update customer files to ensure data integrity
- Process bankruptcy filings correctly when received
- Guarantee payments are processed
Your responsibilities
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Administer all billing and reporting activities in response to deadlines
- Document all customer payments to the right reports
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Take care of inbound and outbound collections calls and correspondence
- Update customer files to ensure data integrity
- Process bankruptcy filings correctly when received
- Guarantee payments are processed
Salary : $24 - $28
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