Credit Collections Coordinator

Description

Our client is seeking a highly organized and detail-oriented Credit Collections Coordinator to join their finance team. This role is pivotal in ensuring the financial stability of our organization by managing the collection of outstanding customer accounts, analyzing credit risk, and maintaining accurate records of all collection activities. The Credit Collections Coordinator will be responsible for overseeing the entire credit and collections process, from evaluating the creditworthiness of new and existing customers to negotiating payment plans and resolving disputes.

In this role, you will collaborate closely with the sales, customer service, and accounting teams to ensure seamless communication and resolution of payment issues. Your ability to build strong relationships with customers, while also enforcing company policies and maintaining a firm but fair approach to collections, will be key to your success. If you are a proactive problem-solver with excellent analytical skills and a strong understanding of credit management, this is an exciting opportunity to contribute to the financial health of our company.

Key Responsibilities

• Manage the collection of outstanding accounts receivable from customers, ensuring timely and effective communication.
• Analyze customer accounts to identify and resolve discrepancies, collaborating with internal teams to facilitate payment.
• Maintain accurate records of all collection activities, including customer communications, payment arrangements, and account statuses.
• Monitor credit limits and assess creditworthiness of new and existing customers, recommending credit holds or adjustments as necessary.
• Prepare and distribute monthly statements and aging reports, providing detailed analysis to management.
• Negotiate payment plans and settlements with customers, ensuring compliance with company policies and procedures.
• Collaborate with the sales and customer service teams to address and resolve customer disputes and inquiries.
• Assist in the preparation of financial reports related to collections and credit risk management.
  
  

Requirements

Qualifications:

• Minimum of 3 years of experience in credit and collections
• Strong understanding of accounting principles and practices.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in MS. Excel - Pivot Tables and Vlookups
• Ability to work independently and as part of a team in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
  
  

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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