Customer Service/Billing Rep

Robert Half
Auburndale, Per Diem
POSTED ON 11/2/2023 CLOSED ON 11/30/2023

What are the responsibilities and job description for the Customer Service/Billing Rep position at Robert Half?

Robert Half is currently working with a client looking to fill a Billing Clerk position. Billing Clerk responsibilities include creating invoices and credit memos, sending payment reminders, and updating accounting records and customer information. If you are a dynamic Billing Clerk with excellent communication, customer service and organizational skills, this may be the role for you.

What you get to do every day

- Construct reports to company's executives and senior managers

- Handle all customer accounts, check for outstanding debts, incorrect or incomplete information, or other problems

- Assist customers and handle billing complaints

- Check for billing data accuracy and fix any errors as needed

- Manage the issuing of customer account statements

- Communicate with vendors/clients regarding billing adjustments

- Check payments for accuracy, including cash and online payments

- Assemble all needed information for bills receivable calculation

- Provide customers with bills and invoices via available channels (physically or via email or another digital system)

- Compose journal entries for all adjustments to billings

- Respond to vendor/client requests

- Provide reminders for payments, contacting customers if needed

- Keep accounting records up to date with all new payments, balances, customer information etc.

Salary : $39,520 - $47,840

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