What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
We are on the hunt for a diligent Customer Service Representative in Johns Island, South Carolina. In this role, you will be the first point of contact for our customers, answering inbound calls and ensuring a high level of customer service. You will also be tasked with data entry and dispatching duties in a call center environment. This role provides a short term contract employment opportunity.Responsibilities:• Answer inbound calls promptly and professionally, ensuring excellent customer service at all times.• Accurately enter customer data into the system and maintain up-to-date records.• Coordinate with the team to dispatch services as required.• Demonstrate proficiency in using cloud-based systems.• Ensure all tasks are completed in a timely and efficient manner, staying on task throughout the day.• Utilize Microsoft Word and Excel for various administrative tasks.• Handle both inbound and outbound calls, maintaining a professional and courteous demeanor.• Process order entries accurately and efficiently.• Schedule appointments as needed, ensuring a smooth and organized workflow.• Perform dispatching duties effectively, ensuring efficient service delivery.
Salary : $16 - $19
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