What are the responsibilities and job description for the customer service position at Robert Half?
Are you looking for work via Robert Half? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This Customer Service Representative position is based in the Chandler, Arizona region and is a long-term contract / temporary to hire employment opportunity.
Responsibilities
- Manage incoming telephone calls
- Receive and send written business correspondence
- Offer friendly, accurate customer service in a timely fashion
- May support business development and client referral goals by actively cross-selling and referring customers
Requirements
- Ability to effectively interact, verbally and in writing
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- Experience performing extensive research to resolve complex customer inquiries
- Ability to interact effectively with internal and external partners and clients/customers
- Experience using Microsoft Office
- Upbeat, positive attitude and an approach to work rooted in professionalism
- Strong customer service and office administrative skills
- Call Center Customer Service experience desired
- Call Center Customer Service experience preferred
- Ability to use multiple computer systems, applications, and utilize search tools to find information
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- 1 years of past relevant experience
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Responsibilities
- Manage incoming telephone calls
- Receive and send written business correspondence
- Offer friendly, accurate customer service in a timely fashion
- May support business development and client referral goals by actively cross-selling and referring customers
Requirements
- Ability to effectively interact, verbally and in writing
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- Experience performing extensive research to resolve complex customer inquiries
- Ability to interact effectively with internal and external partners and clients/customers
- Experience using Microsoft Office
- Upbeat, positive attitude and an approach to work rooted in professionalism
- Strong customer service and office administrative skills
- Call Center Customer Service experience desired
- Call Center Customer Service experience preferred
- Ability to use multiple computer systems, applications, and utilize search tools to find information
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- 1 years of past relevant experience
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Salary : $16 - $19
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