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Customer Success Specialist

Robert Half
San Luis Obispo, CA Per Diem
POSTED ON 3/28/2024 CLOSED ON 4/26/2024

Job Posting for Customer Success Specialist at Robert Half

We have an excellent opportunity for a motivated Customer Success Specialist! Are you a customer service professional who is passionate about optimizing client experiences and elevating customer relationships and thrives in a fast-paced environment? Then we have the position for you. This role involves managing customer relationships, working in a high-volume environment, and helping maximize the customer experience to help drive loyalty and increase revenue.Major responsibilities- Deliver outstanding customer service in a fast-paced environment via phone and/or email correspondence- Design, track, and analyze customer success metrics- Drive customer acquisition, retention, and loyalty- Develop solutions for complex problems and issues- Guide customer-facing staff in ways to improve customer service and loyalty- Implement and design strategies to improve the customer experience
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Hourly Wage Estimation for Customer Success Specialist in San Luis Obispo, CA
$36.09 to $45.99
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