What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?
The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. This is a great job for a driven individual who is most productive in an active and positive environment. If so, Robert Half has a Desktop Support Technician role that may be the position for you. This role is with a company in the Machinery Manufacturing industry. Motivated candidates with effective problem-solving abilities will be the best fit for this position. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the Blauvelt, New York, area.
Major responsibilities
- Interact regularly and effectively with ticket submitters
- Create records of daily data communication transactions, issues and remedial actions taken or installation activities
- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
- Coordinate hardware repairs with the appropriate vendors
- Resolve computer problems, and give guidance on appropriate action/solutions
- Deliver computer desktop support in accordance with established policies and procedures
Major responsibilities
- Interact regularly and effectively with ticket submitters
- Create records of daily data communication transactions, issues and remedial actions taken or installation activities
- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
- Coordinate hardware repairs with the appropriate vendors
- Resolve computer problems, and give guidance on appropriate action/solutions
- Deliver computer desktop support in accordance with established policies and procedures
Salary : $24 - $28
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