What are the responsibilities and job description for the Health Plan Enrollment Specialist position at Robert Half?
Robert Half is seeking out candidates with outstanding customer service skills for a Remote Health Plan Enrollment Specialist position with one of its Fortune 500 healthcare clients, for CA Residents Only!
Essential duties:
Process health plan related data and information using automated systems within established production and quality standards.
Process group level changes such as renewals new group installations billing unit updates group name and address changes benefit and rate information updates.
Identifies and resolves issues with enrollment information and member eligibility.
Frequently contacts other internal staff and external customers to verify information as needed to complete processing work.
Makes recommendations to management for improvements in work processes.
May maintain additional reports.
Database input and maintenance.
Requirements
In addition to the above-stated duties, the Remote Health Plan Enrollment Specialist must hold the following skills:
ONLY CALIFORNIA RESIDENTS!
Knowledge of medical plans and benefits.
Good knowledge of windows-based applications Word and Excel.
Attention to detail.
Strong Analytical skills.
Effective critical thinking skills.
Strong customer service skills.
Good understanding of Blue Shield plans and apply knowledge to building of groups.
High school diploma or GED and 1-2 years related experience and/or training or equivalent combination of education and experience.
Salary : $17 - $21
