What are the responsibilities and job description for the Help Desk Analyst I position at Robert Half?
Robert Half is actively in need of a Help Desk Analyst to support local and field users in a growing company in the Banking industry. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Iselin, New Jersey, the Help Desk Analyst opportunity is a long-term contract / temporary to hire role.What you get to do every day- Deliver IT support for operating systems, productivity software, and a variety of other applications used internally- Pinpoint recurring technical issues and present solutions to address the root of the problems- Help and follow up on technical help tickets submitted via phone, email, and walk-ups- Independently investigate and implement solutions to technical issues
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