What are the responsibilities and job description for the Help Desk Analyst II position at Robert Half?
I am recruiting urgently for a detailed-oriented Helpdesk Level II detail oriented for my client, a leading company in the Property Management industry located on Long Island, NY. This is a permanent on-site role. Salary range is 50K to 55K depending on experience. The role comes with excellent benefits. Text Bob Cadet at 516-410-0657 to obtain an e-mail address where you can immediately send your updated WORD resume after thoroughly reviewing the specs. Please make sure you have the skills, and your resume reflects that. You need to have at least 3 years paid corporate experience as an Helpdesk IT Specialist. You must be legally authorized to work in the must be eligible to work in the U.S..
Tier I and II IT support; administering and supporting desktops, smartphones and other corporate devices.
Assignment timeframe: 1/23/23 and end 3/10/23
Hours: 8:30 – 5pm (30 min lunch)
Experience; Level I and II desktop support.
-troubleshooting general PC issues
-password resets
-Software install and troubleshooting: Microsoft Office, Google Chrome, Helpdesk ticketing software (i.e. TrackIt)
-Hardware install and troubleshooting: peripherals such as docking stations, multiple monitor support, VOIP phones, Copiers (i.e. Ricoh), printers
-general knowledge of access control such as key FOB enabling and disabling
-imaging, factory resetting and setting up Laptops, tablets.
-ability to lift 50 pounds
-setup Android and Apple cell phones
-General knowledge of and troubleshooting
Requirements
PC Desktop - Workstation, PC Skills, PC Hardware, LAN - Local Area Network, Migration, TCP/IP - Transm Ctrl Prot/Internet Prot
Tier I and II IT support; administering and supporting desktops, smartphones and other corporate devices.
Assignment timeframe: 1/23/23 and end 3/10/23
Hours: 8:30 – 5pm (30 min lunch)
Experience; Level I and II desktop support.
-troubleshooting general PC issues
-password resets
-Software install and troubleshooting: Microsoft Office, Google Chrome, Helpdesk ticketing software (i.e. TrackIt)
-Hardware install and troubleshooting: peripherals such as docking stations, multiple monitor support, VOIP phones, Copiers (i.e. Ricoh), printers
-general knowledge of access control such as key FOB enabling and disabling
-imaging, factory resetting and setting up Laptops, tablets.
-ability to lift 50 pounds
-setup Android and Apple cell phones
-General knowledge of and troubleshooting
Requirements
PC Desktop - Workstation, PC Skills, PC Hardware, LAN - Local Area Network, Migration, TCP/IP - Transm Ctrl Prot/Internet Prot
Salary : $50,000 - $55,000
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