Help Desk I

Robert Half
San Diego, CA Full Time
POSTED ON 9/24/2024 CLOSED ON 11/3/2024

What are the responsibilities and job description for the Help Desk I position at Robert Half?

Job Details

Description

We are in the market for a Help Desk I professional to be a part of our team in San Diego, California. In this role, you will be handling various tasks including Android Development, Cisco Technologies, Citrix Technologies, and Database management. This role is integral to our operations, requiring you to interact with various systems like EO/IR systems and Active Directory. This role is Contract to Hire

Responsibilities:

Administer customer issues and inquiries through the Help Desk and provide appropriate solutions.

Use your skills in Android Development to improve our mobile platforms and applications.

Employ your knowledge of Cisco Technologies to maintain and troubleshoot our network infrastructure.

Utilize Citrix Technologies to support our virtualization needs and resolve any related issues.

Oversee our database systems, ensuring they are well maintained and operate smoothly.

Work with EO/IR systems to manage and analyze electromagnetic and infrared data.

Leverage Active Directory to manage users and control network access.

Provide support for Apple Devices and Macintosh systems in our network.

Utilize your skills in Computer Hardware to troubleshoot and repair any hardware issues.

Take part in Configuration Management to ensure system consistency.

Assist in Deployments of new systems and updates to existing ones.

Requirements

Proficiency in Android Development is necessary.
Familiarity with Cisco Technologies is required.
Understanding and experience with Citrix Technologies is expected.
Ability to manage and maintain databases effectively is crucial.
Knowledge of EO/IR systems is beneficial.
Experience in Active Directory management is needed.
Proficiency in handling Apple Devices is vital.
Strong understanding of Computer Hardware is required.
Experience in Configuration Management is necessary.
Should be able to handle Deployments effectively.
Familiarity with Macintosh systems is desirable.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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