What are the responsibilities and job description for the Help Desk Technician position at Robert Half?
If you're looking for your next employment opportunity, contact Robert Half to find out more about becoming a Help Desk Technician in an innovative and fast-paced work environment. We're looking for a creative with a talent for solving both routine and unique problems. We need someone who can support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk role is located in the Jacksonville, Florida area and is a long-term contract / temporary opportunity.
Major responsibilities
- Respond and follow up on technical help tickets submitted via phone and email
- Independently investigate and implement solutions to technical issues
- Provide IT support for operating systems, productivity software, and a variety of other applications used internally
- Diagnose recurring technical issues and implement solutions to address the root of the problems
Salary : $20 - $23
