Intake Coordinator/ Customer Service

Robert Half
Doral, FL Per Diem
POSTED ON 9/12/2023 CLOSED ON 12/19/2023

What are the responsibilities and job description for the Intake Coordinator/ Customer Service position at Robert Half?

We are seeking an Intake Coordinator responsible for conducting initial interviews with pregnant women and parents of infants unit. In this role, you will assess program eligibility and the need for additional services through comprehensive interviews.

Responsibilities:

  1. Initial Contact: Conduct interviews with pregnant women and parents of infants to determine their eligibility and service needs.
  2. Screening Processing: review post-natal risk screens and community referrals from the local health department and SOBRA Medicaid recipients in Miami Dade County.
  3. Telephonic Work: All duties will be performed via telephone.
  4. Confidentiality: Strictly adhere to HIPAA guidelines and maintain the confidentiality of all information.

If you are compassionate, detail-oriented, and committed to helping pregnant women and infants receive the support they need, we encourage you to apply for this Intake Coordinator position.

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