What are the responsibilities and job description for the IT / Help Desk Manager position at Robert Half?
The IT Manager will report to the Director of IT and be responsible for the administration and support of the end user compute environment.
Essential Characteristics and Responsibilities:
• Responsible for managing the IT team.
• Ability to plan, implement, manage, and support a Windows Server / Windows 10 & 11 compute environment.
• Advanced level understanding of Windows administration tools including Active Directory, DNS, Group Policy, DHCP and others
• Experience working with Microsoft 365 and a Hybrid configured environment is highly desired.
• Experience working with VMWare, Hyper-Visor or another server virtualization technology.
• Ability to create and maintain network documentation including LAN/WAN topology.
• Responsible for patch management of all networking and server equipment.
• Provide network and systems support for all NHC resources.
• All other duties as assigned by the Director of IT
Requirements
Education:
· A Bachelor’s degree in Computer Science, Information Systems or a related technology field OR an Associate’s degree in a technology field and 7 years of IT experience.
· A Cisco, Microsoft MCSA/MTA or CompTIA certification in at least 1 technology field is a plus
Experience:
· Minimum 5 years of experience with a proven track record in a systems administration or a network support role. Experience in a health care setting is desirable, specifically in technology and information systems management. At least 1 year of previous supervisory experience is preferred but willing to consider a well-rounded individual contributor, looking to step into management.
Note:
· Our staff members enjoy a large variety of benefits including; Excellent Hourly Wages, Bonuses, In-Depth Training, Advancement Opportunities, Health and Fitness Classes, FREE Medical Insurance, Dental Insurance and Vision Insurance
Salary : $70,000 - $80,000
