IT Support Technician

Description

We are offering a contract to hire employment opportunity for an IT Support Technician in Georgetown, South Carolina. This role falls within the non-profit industry and will be based onsite. The selected candidate will be part of a team where they will be responsible for a variety of tasks, including ticket response, basic IT support, and maintaining the organization's website.

Responsibilities

• Responding promptly and effectively to incoming support tickets
• Providing technical assistance to staff and users, including troubleshooting hardware and software issues
• Assisting in maintaining and updating the organization's website
• Managing audio-visual (AV) requirements for public meetings
• Utilizing Spiceworks and other relevant tools to manage and resolve IT issues
• Participating in training sessions to improve technical skills and understanding of the organization's IT systems
• Collaborating with team members to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
• Working closely with the team to manage customer accounts and take appropriate action when necessary
• Handling Android Development, Cisco Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, and Computer Hardware
• Keeping up-to-date with the latest technologies and implementing them into the work environment when appropriate.
  
  
  

Requirements

• Proficiency in Android Development is required.
• Familiarity with Cisco Technologies is necessary.
• Knowledge of Mac Computers is mandatory.
• Expertise in Microsoft software and systems is essential.
• Experience with Active Directory is needed.
• Proficiency in handling Apple Devices is required.
• Knowledge of Computer Hardware is necessary.
• Previous experience in a similar role within the Non-Profit industry is preferred.
• Exceptional problem-solving abilities and a strong attention to detail.
• Outstanding communication skills, both verbal and written, to effectively address technical issues.
• Ability to work independently and as part of a team.
• Strong organizational skills and the ability to prioritize tasks.
• Continuous learning mindset to stay updated with the latest IT trends and technologies.
  
  
  

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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