What are the responsibilities and job description for the IT Support position at Robert Half?
We are seeking a dedicated and customer-oriented Windows IT Support professional to join our team. This position will be responsible for providing technical support to end users, troubleshooting IT issues, and ensuring the smooth operation of our Windows-based network infrastructure. As an IT support specialist, you will play a crucial role in maintaining user productivity and satisfaction.ResponsibilitiesProvide technical support to end users via phone, email, or chatDiagnose and resolve hardware and software problems related to Windows-based systemsEscalate complex issues to senior IT personnel when necessaryDocument troubleshooting procedures and maintain detailed records of resolved issuesCollaborate with other IT professionals to maintain system configurationsProactively identify and address potential IT issues before they impact usersStay up-to-date with the latest Windows technologies and best practices
Salary : $20 - $30
I.T. Support Technician - Tier II
Shock I.T. Support -
Bristol, PA
IT Technician
BEYOND IT SUPPORT LLC -
Aurora, CO
IT Support
Unity IT -
Clovis, CA
