IT Support

Robert Half
Ellicott, MD Other
POSTED ON 3/14/2024 CLOSED ON 3/29/2024

What are the responsibilities and job description for the IT Support position at Robert Half?

Responsibilities:Provide end-user technical support for desktops, laptops, peripherals, and software applications.Install, configure, and maintain Active Directory accounts and group memberships.Manage and troubleshoot Microsoft Office 365 applications (e.g., Outlook, Word, Excel, Teams).Diagnose and resolve hardware and software issues, utilizing relevant troubleshooting methodologies.Respond to user inquiries in a timely and professional manner via phone, email, and in-person.Document resolutions and maintain accurate records of support interactions.Assist with IT projects as assigned, including software deployments, hardware upgrades, and user migrations.Stay up-to-date on current IT trends and best practices.

Salary : $20 - $25

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