What are the responsibilities and job description for the Medical Receptionist position at Robert Half?
This is a long-term contract / temporary opportunity. As the director of first impressions, you will be providing customer service both over the phone and in-person in this Medical Receptionist role. The ideal candidate for this Medical Receptionist position is a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc. Submit your application today!
Key responsibilities
- Acting as a liaison with patients and providers in a compassionate and kind manner
- Contributing to the management of patient medical records
- Accommodating various files and providing general office duties, e.g. data entry, faxing, scanning, etc.
- Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
- Aiding patients with paperwork
- Tend to patients and visitors, in person or on the telephone; answering or referring inquiries
- Highly-responsive to telephone calls in a detail-oriented and effective manner within minimum rings
- Responsible for insurance verifications with health insurance organizations
- Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
Requirements
- High School Diploma required, A.S. Degree in healthcare/related field preferred
- Proficiency with multi-line phone systems required
- Electronic Medical Record experience
- Knowledge of medical records
- Ability to multitask and communicate well with individuals of all backgrounds
- 1 year of experience as a Medical Receptionist
- Knowledgeable of medical terminology and insurance products and plans
- Candidates should have experience with insurance billing and an electronic medical record system, as well as social media platforms
- 1 or more years of experience handling multi-line phone systems
Key responsibilities
- Acting as a liaison with patients and providers in a compassionate and kind manner
- Contributing to the management of patient medical records
- Accommodating various files and providing general office duties, e.g. data entry, faxing, scanning, etc.
- Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
- Aiding patients with paperwork
- Tend to patients and visitors, in person or on the telephone; answering or referring inquiries
- Highly-responsive to telephone calls in a detail-oriented and effective manner within minimum rings
- Responsible for insurance verifications with health insurance organizations
- Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
Requirements
- High School Diploma required, A.S. Degree in healthcare/related field preferred
- Proficiency with multi-line phone systems required
- Electronic Medical Record experience
- Knowledge of medical records
- Ability to multitask and communicate well with individuals of all backgrounds
- 1 year of experience as a Medical Receptionist
- Knowledgeable of medical terminology and insurance products and plans
- Candidates should have experience with insurance billing and an electronic medical record system, as well as social media platforms
- 1 or more years of experience handling multi-line phone systems
Salary : $18
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