Sr. Manager, Cloud Services

Robert Half
Albany, NY Full Time
POSTED ON 8/18/2023 CLOSED ON 9/20/2023

Job Posting for Sr. Manager, Cloud Services at Robert Half

The Sr Cloud Services Manager, is an essential role responsible for driving the cloud strategy, overseeing cloud services, maximizing their usage, and ensuring high-quality delivery of cloud services. The ideal candidate should have exceptional communication skills, attention to detail, and be results-oriented, displaying strong problem-solving and teamwork skills. This role involves collaborating with different business units to manage risks and create innovative solutions. The Senior Manager collaborates with Enterprise Architecture, Applications, and Infrastructure Operations to establish an operational environment for existing and new cloud services. This Manager position through Robert Half Technology is for someone who likes the idea of being at the center of our client's strategic business plan. Apply today!


Key responsibilities

·      The Cloud Services Manager is responsible for leading the cloud strategy, developing offerings, and maintaining business relationships with key stakeholders. They are the primary interface between senior IT stakeholders and the business, defining and managing cloud service requirements, and owning the cloud services model.

·      The role encompasses unified communication and collaboration, SaaS, business intelligence, and data teams.

·      The Cloud Services Manager partners with Enterprise Architecture, Infrastructure Operations, and Application areas to develop and maintain procedures for applications, services, continuity, and disaster recovery.

·      They also monitor and manage technical escalation, identify new tools and processes to improve the cloud platform, and ensure existing cloud-based solutions are properly maintained. 



Requirements

- 5 years of project management experience

- Technical skills including MS Office Suite (Word, Excel, PowerPoint, Outlook, Project, etc.) and JIRA or similar application

- Experience leading Agile delivery teams, projects and programs

- Comfortable managing complex cross-functional and technology projects

- Bachelor's Degree or equivalent of education and work experience

- Experience leading medium to large custom and/or complex software development and/or implementation projects

- Excellent communication and stakeholder management skills across all levels of the organization

- Experience in utilizing resource tools to manage capacity, forecast, demand and allocation of people
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