What are the responsibilities and job description for the Access Associate - Batavia Primary Care position at Rochester Regional Health?
SUMMARY
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Full Time
LOCATION: 16 Bank St, Batavia, NY 14020
DEPARTMENT: UUMC - Jerome Center Primary Care
SCHEDULE: Monday - Friday, Days, Open 8:00am - 5:00pm
ATTRIBUTES
- 2 year degree or equivalent combination of education and work experience preferred
- Intermediate computer skills
- Excellent customer service and communication skills
RESPONSIBILITIES
- Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
- Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Billing & Payments. Collect and process payments when applicable
Qualifications:
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