Position Title: Welcome Center Coordinator
Dept: Enrollment Services
Employee Status: Continuous Part-time (25 hours/week)
Type: Support Staff Association
Grade: 10
Salary/Hourly: $18.75 - $22.91 Hourly
FLSA: Non-exempt (hourly)
Issued: October 2003
Revised: JA 6-07; 7-08; 9-11; 8-13; 7-14, 9-17, 4-22

To save time applying, Rock Valley College does not offer sponsorship of job applicants for employment-based visas for this position at this time.

Reporting Relationships
Reports to: General supervision is received from the Coordinator of Records and Registration
Supervision Exercised: Supervision may be exercised over student workers

Job Summary
Using independent judgment and minimal supervision, serve as the primary service and resource person responsible for daily operation of the Information Center for Rock Valley College. Coordinate on-campus efforts for serving prospective students and their families. Must exercise advanced reasoning and critical and analytical thinking skills. Model excellent customer service to students, faculty, administration, staff and others through all methods of contact. Confidentiality and discretion are required.

Essential Duties and Responsibilities include the following. Related duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications
Bachelor’s degree is required.
1. Demonstrated ability and skill in working with diverse students, faculty, and staff.
2. Experience working in a community college setting preferred.
3. Must have a valid driver’s license.
4. Knowledge of data collection and analysis.
5. Experience with Microsoft Office Suite and other PC applications.
6. Strong oral and written communication skills.
7. Ability to work flexible schedule, if needed.
8. Windows, Microsoft Word, Excel (spreadsheet design and entry), database entry, Web page maintenance and ability to learn the college’s administrative software system.
9. Experience in admissions/recruiting, supervision, and event planning required.

Work Environment
While performing the duties of this job, the employee regularly works in an office setting.

Physical Demands
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Benefits
Rock Valley College offers SURS pension and optional retirement savings programs. Complimentary use of the Fitness Center for employee, one tuition-free credit or non-credit class per academic semester after completion of one year of successful service for employee.