What are the responsibilities and job description for the Store Manager position at Rolling Rack Boutique?
We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, and retail management. Store manager responsibilities will include managing and developing staff, managing and developing the sales floor, and maintains visual standards and expectations. We are hiring for our Desert Ridge (Phoenix) location.
Responsibilities
- Develop business strategies to raise our brand awareness to expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance reviews to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Must be able to lead by example through building fitting rooms, building customer rapport and relationships, and managing a team of 3 or more.
- Additional store manager duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Night shift
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
- Signing bonus
Work Location: One location