Retail Store Manager

About us: Rolling Ridge Nursery is a family owned business that has proudly served our community since 1959. We specialize in garden center products, greenhouse offerings such as houseplants, succulents, and seasonal annuals, and a comprehensive tree/shrub nursery. Our goals are to provide top quality products at a fair price, and the highest level of customer service and satisfaction.

We are looking for an experienced and self-driven Retail Manager to join our team! As a Retail Manager, you will be responsible for overseeing day-to-day store operations and managing staff.

RETAIL STORE MANAGER DUTIES AND RESPONSIBILITIES

• Plan and implement the overall store strategy with our operations manager
• Lead and motivate our team to deliver excellent customer service and meet sales targets
• Implement and uphold company policies and procedures
• Train and evaluate new employees on daily operations, policies and procedures
• Manage all store employees and be the liaison between employees and upper management
• Collaborate with department employees and social media consultants to develop a store marketing strategy
• Create a healthy and enjoyable store work environment
• Use our Point-Of-Sale system to keep track of inventory, and identify underperforming products, and become proficient in its use
• Suggest new operational strategies to improve store's performance and productivity
• Work with the operations manager to review sales and expenses
• Be a key point of contact for the company, not limited to; emergencies, complaints with customers or employees, rewards, maintaining a legal proper workplace, maintaining the integrity and general vision of the company and its beliefs and vision
• Lead by example

Secondary Responsibilities

• Answer incoming customer calls
• Assist with office product and material orders, as needed
• Assist with processing in new plant materials and products, as needed
• Assist with add-on sales and all customer requests, when appropriate
• Assist with watering plant materials, as needed
• Attend all applicable company meetings, required
• Contribute to the maintenance, organization and cleanliness of Rolling Ridge facilities
• Contribute to proper open and closing duties
• Fill in operational voids/ as needed
• Assist with hiring and scheduling as needed

Qualifications

• Minimum of 5 years of retail management experience, including managing personnel of 15 people or more
• Must have weekday and weekend availability
• Strong leadership and team management skills
• Excellent interpersonal and communication skills
• Good oral and written communication skills
• Excellent organizational skills and the ability to multitask
• Outstanding punctuality and attention to detail
• Computer savvy with the ability to work with our POS system
• A proactive approach to problem-solving with strong decision-making skills

Knowledge and care of houseplants, trees and shrubs, and experience in the retail Garden Center industry helpful but not necessary.

Pay commensurate with experience. 90-day trial period. Benefits available after trial period. Potential for bonus based on profitability of company.

Interested candidates are invited to send their resume, references, and a brief cover letter detailing their relevant experience to sonia@rrnursery.com.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Saint Louis, MO 63119: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 5 years (Required)

Work Location: In person

Salary : $40,000 - $60,000