Resident Communicator

Roofstock is the leading marketplace for investing in single-family rental homes. Our mission is to make real estate investing radically accessible, cost effective and simple. We want to use technology to transform the way real estate is bought and sold and make real estate investing as simple as investing in stocks. Simply put, we are passionate about helping our customers build wealth through real estate.  Roofstock has been recognized as a Great Place to Work® and was recently named to the Forbes Fintech 50 and the Red Herring 100 lists of most innovative companies. Roofstock has raised over $135M to date and have offices across the US in Oakland, California, Dallas,Texas and New York, NY with approximately 400 people and is growing rapidly. Check out our reviews and see why our employees love working here!  We've built an amazing culture where everyone has a voice. We're nice. We get things done. We have fun. We believe in work-life balance (yes, you can really take a vacation). And our values are pretty B.A.D.A.S.S.  Be customer obsessed.  Act like an owner, because you are one.  Don't be afraid to break things in the pursuit of better.  All of us are empowered to do the right thing.  Stay curious and create what's next. Fast.  Seriously. No jerks. The Resident Communicator is responsible for overseeing all communication required for our tenanted properties. This role will require a high level of customer service along with a task-based mindset. The Resident Communicator will partner with the Leasing Coordinator to ensure all leasing processes are completed with a high level of customer care.  This role will report to the Head of Leasing and Resident Services. For our regular full-time roles we offer a great benefits package! Competitive compensation Medical, Vision and Dental for you (95%) and your dependents (65%) 401k Flexible time off and sick days Supplemental bonus to support "work from home" office needs Equity incentives to give you a stake in the Company’s future We are an upbeat and collaborative work culture Virtual company-sponsored outings Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.