Manager

Rootstock Wine Bar is seeking a dedicated and passionate Manager to join our team. The Manager will play a crucial role in ensuring the smooth operation of the wine bar, maintaining high service standards, and creating a memorable experience for our guests. This position requires a strong understanding of wine, exceptional leadership skills, and a commitment to providing outstanding customer service.

ESSENTIAL FUNCTIONS

• Wine Knowledge: Possess a deep knowledge of wine varietals, regions, and pairings to assist customers in making informed choices and provide guidance to the staff.
• Customer Service: Deliver exceptional customer service by greeting guests, taking orders, and ensuring a seamless dining experience from start to finish.
• Team Leadership: Supervise and train staff, including servers, bartenders, and support staff, to maintain high standards of service, professionalism, and product knowledge.
• Inventory Management: Assist in managing wine inventory, including ordering, receiving, and maintaining proper storage conditions.
• Sommelier Services: Collaborate with the sommelier to curate and update the wine list, suggest wine pairings, and assist with wine-related events and tastings.
• Quality Control: Monitor the quality of food and beverage service, ensuring consistency and adherence to established standards.
• Guest Relations: Address customer concerns and feedback promptly and professionally, striving to exceed guest expectations.
• Opening and Closing Procedures: Oversee opening and closing procedures, including cash handling, securing the premises, and ensuring the wine bar is properly prepared for service.
• Compliance: Ensure compliance with all health and safety regulations, as well as alcohol service laws and regulations.
• Assist with Events: Assist in organizing and hosting wine-related events, tastings, and promotions to engage and expand our customer base.
• Administrative Tasks: Handle administrative tasks such as staff scheduling, payroll, and reporting as required.

QUALIFICATIONS

• Previous experience in a supervisory or management role within the hospitality industry, preferably in a wine-focused establishment.
• Strong knowledge of wine, including varietals, regions, and pairings.
• Excellent customer service and communication skills.
• Leadership and team-building abilities.
• Ability to multitask and handle high-pressure situations.
• Proficiency in point-of-sale (POS) systems and basic computer skills.
• Knowledge of health and safety regulations.
• Certification as a sommelier (preferred, but not required).
• A passion for wine and a desire to continually learn and grow in the industry.

BENEFITS

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and wine education.
• Staff discounts on food and beverages.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Employee discount
• Paid time off

Restaurant type:

• Bar

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Weekends as needed

Ability to commute/relocate:

• Los Gatos, CA 95030: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $70,000 - $80,000