What are the responsibilities and job description for the Customer Service Representative position at Rose International?
This job offer is not available in your country.
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
Job Title : Customer Service Representative
- Create cases to be completed using a proprietary case management system.
- Review CT Scans for conformity to Mako Surgical protocol.
- Segment CT Scans using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery.
- Create Pre-Operative Surgical Plans using the previously created Digital Bone Models for robotically assisted Total Hip and Total Knee Replacement.
- Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
- Upload completed Pre-plans to field based personnel.
- Document all activities according to prescribed methods and procedures.
- Follow work instructions exactly to deliver consistent output
- Language Skills : Proficiency in English (Speaking and reading)
Education :
- Minimum of a High School Diploma or equivalent is required, a bachelor’s degree or equivalent is preferred.
- Minimum of 2 Years' work experience required, or equivalent education (Associate's Degree or above) Preferred (any of the following) :
- Computer skills : Proficiency in Microsoft office suite is required, candidates with experience in SharePoint or Materialize MIMICS are preferred.
Working knowledge of Adobe Photoshop is considered a plus.
- Certification or related experience in Radiology (CT, X-Ray, MRI)
- Certification in Nursing or related field
- College level anatomy course completion
- Demonstrated customer service orientation.
- Demonstrated interpersonal and communication skills preferred
- Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment
11 hours ago
Entry Level Retail Sales and Customer Service Representative
Retail Brand Representative -
Columbus, OH
Customer Service Representative
Luno Customer Acquisitions Inc. -
Indianapolis, IN
Customer Service Representative 1
Customer Contact Services -
Corpus Christi, TX
