General Manager for Highline Franchise Dealership in Arlington / Alexandria Area - $250K+ Annually

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)

We are looking to grow our company and we need you to help us. We are currently searching for a General Manager for our highline dealership in the Northern Virginia area. In this position, the General Manager is responsible for the sales and service operations of the dealership. This is a fantastic opportunity for someone with automotive sales management experience looking to disrupt the way consumers and businesses buy and sell cars. We’re seeking driven leaders who are excited about developing a team, driving to reach goals, and delivering superior guest experiences.  

General Manager Benefits:

• $250K potential based on experience and performance

• Annual Performance & Longevity bonus $25K

• Luxury new car franchised dealership

• Strong and established service & parts business with growth potential

• Experienced management staff in place in all departments

• Prime location with lots of potential for growth

• Beautiful & spacious facility that is factory image compliant

• Turn-key operation looking for the right leader to move it up to the next level

• Corporate support for IT, Advertising, Training, HR, Accounting, etc. 

• General Manager experience of 2 or more years with luxury brand encouraged to apply

• General Sales Manager experience of 5 or more years with luxury brands encouraged to apply

• 20 franchised dealer group in VA, MD, & PA - Over 1400 employees

• Added additional franchises in June 2022

• Staffing, training, marketing & operational support provided by corporate

• Great culture within an innovative company

• Training and support to assist you in achieving your goals

• Paid time off and 401k

• Medical, Dental, Vision, Short and Long-term disability, and Life Insurance

• Employee discounts on vehicle sales, parts, and service

• Career advancement opportunities

• ...and more

General Manager Responsibilities:

• Grow service and sales, support other business lines to meet team goals

• Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators

• Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service

• Train and develop teammates surrounding sales and service process

• Collaborate with your team to establish and achieve service-level, sales, consignment and teammate satisfaction goals for the store

• Identify ways to independently solve problems, present solutions, and make decisions

• Provide and receive feedback and proactively seek professional growth and training opportunities

• Ensure every guest receives the highest possible level of service

• Operate with the highest level of integrity in every situation

• Represent our core values of customer service, integrity, and transparency

• Learn and adhere to the Rosenthal Automotive Policies and Procedures.

• Build and maintain customer relationships.

• Manage new and pre-owned inventory and perform trade appraisals.  

• Forecast and meet daily, monthly, quarterly, and yearly sales goals and objectives.

• Work closely with other department managers to ensure cooperation and teamwork throughout the dealership.

• Hire, train, motivate, counsel, and monitor the performance of all employees within your department.

• Guide all salespeople in setting their objectives on a short- and long-term basis while maintaining accountability by conducting one-on-one customer follow up.

• Ensure that all customers speak with a manager before leaving the dealership when possible and help finalize a sale when necessary.

• Assist in developing programs of improvement for those salespeople who are failing to reach their objectives.

• Monitor the CRM system to guarantee that all customers are followed up with and fully satisfied with their experience.

• Utilize software and technology throughout the sales process, for daily reports, and managing and maintaining vehicle inventory.

• Understand manufacturer’s programs, special rates, rebates, and incentives which are ever evolving.  

General Manager Qualifications:

• General Management experience preferred but not required

• General Sales Manager with 5 years of experience encouraged to apply

• An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience

• Leadership qualities that will facilitate a cohesive, successful sales and service department

• Professional personal appearance

• Excellent written and oral communication abilities

• Process and detail oriented with developed organizational skills

• Confident in ability to work under pressure and prioritize

• Ambitious and possess a desire to learn and grow within our company

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve. 

Please submit your resume for immediate consideration.

Job Type: Full-time